Terms & Conditions
1. Introduction
Welcome to Nirvanae, a social matchmaking and engagement platform incorporating intention-based connection, emotional insights, and gamified community interaction. Throughout these Terms & Conditions (“Terms”), “we,” “us,” “our,” and “Nirvanae” refer to the platform and services provided by Nirvanae, and “you” means the user.
By accessing or using Nirvanae, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the app and related services.
2. Eligibility and Registration
To create an account, you must be at least 18 years of age or the age of legal consent in your jurisdiction. You agree to provide accurate, current, and complete information about yourself during registration and to update such information to keep it accurate.
3. Our Services
Nirvanae provides:
- AI-assisted matchmaking and compatibility insights through Marc AI
- In-app community interactions, creative challenges, and social engagement tools
- Tiered membership plans with access to premium features
- Optional virtual currency use and community support mechanisms
Use of specific features (such as virtual credits) is subject to the sections below.
4. Virtual Credits (“Coins”)
The Service may allow users to purchase virtual, in-app credits called Coins. Coins:
- Are virtual items with no real-world monetary value
- Are not representative of cash or financial value
- Are non-transferable and cannot be redeemed or exchanged for money
- May only be used within the Service for designated features such as boosts, stars, emotes, or connection requests
Coins do not constitute stored value, financial instruments, or digital wallets. Coins remain the property of Nirvanae and are provided under a limited, revocable license.
5. Community Engagement Metric (“Gems”)
Nirvanae may award users with an internal engagement metric called Gems to reflect community support received through in-app interactions such as stars, emotes, or other features.
Gems:
- Are awarded solely as an internal metric
- Have no monetary or cash value
- Are not purchasable
- Are not transferable between users
Gems serve as an internal performance measure and may contribute to eligibility for certain platform participation programs as outlined below.
6. Creator Rewards Program
The Service may offer an optional Creator Rewards Program that enables eligible users to receive periodic platform rewards based on overall engagement, participation, and compliance with community guidelines.
Participation in this program:
- Is subject to eligibility criteria
- Is not guaranteed for all users
- Does not create a right to compensation or income
- Is administered outside the core virtual currency system
Rewards under this program are discretionary and governed by separate program terms, which may change at any time. Nothing in these Terms guarantees earnings, payout, or financial return. Any reward allocation is independent of in-app currency balances.
7. Community Interactions & Limitations
Your use of community features such as stars, emotes, boosts, and connections must comply with the platform's Community Guidelines and child safety standards. Abuse, manipulation, artificial account creation, or unauthorized automation are prohibited and may result in suspension or termination.
No purchase is required to participate in any community challenge or engagement activity.
8. Subscriptions and Billing
Nirvanae offers subscription plans for enhanced access to features and periodic allocation of Coins. By subscribing, you authorize Nirvanae to charge recurring payments through your chosen payment provider. Subscriptions:
- Automatically renew unless cancelled before the next billing cycle
- May include periodic Credits (Coins)
- May vary in features and allotments according to plan
Coins provided through subscription remain in-app credits and have no cash value.
9. Intellectual Property
All platform content, including Marc AI's outputs, reflections, and match summaries, are proprietary to Nirvanae. Users may not copy, resell, or distribute content without written permission.
10. Safety, Moderation, and Account Compliance
You agree to use Nirvanae respectfully and lawfully. Nirvanae may suspend or remove accounts that violate community standards, Terms, or applicable laws.
11. Updates and Changes
We may update these Terms periodically. Continued use after updates constitutes acceptance of the revised Terms.
12. Contact
For questions, support, or data requests, please contact:
Email: support@nirvanaeng.com